Building resilient data centres

Firas Jadalla, Regional Director – META, Genetec, explores why physical security is more critical than ever.

As the backbone of the digital economy, data centres are under constant pressure to deliver uninterrupted service, meet complex compliance obligations, and stay ahead of a rapidly evolving threat landscape. While cyber threats often take centre stage, physical security remains equally critical. Unauthorised access, sabotage, insider threats and even geopolitical unrest can jeopardise uptime, violate compliance mandates and put sensitive customer data at risk.

As data centres scale, diversify and adapt to new challenges, their approach to physical security must keep pace. This means rethinking outdated strategies and embracing more resilient, unified security architectures.

Strengthening defences for evolving locations

Today’s data centre operators are increasingly moving their facilities from dense urban cores to more stable rural environments. This trend is driven by the quest for affordable land and power and the need to reduce exposure to grid instability and other localised risks. However, more remote locations pose different security considerations.

Perimeter security, once reliant on passive barriers and manual oversight, is being transformed by technologies such as biometric access control, AI-powered analytics, drones and intelligent fencing. Operators are embracing systems that can automatically detect and classify threats, distinguish between authorised and unauthorised activity, and trigger real-time alerts. These upgrades improve accountability, response coordination and risk mitigation.

Along with the shift to rural areas, there’s a renewed emphasis on hardened infrastructure; facilities are investing in redundant power systems, private energy sources and high-availability networking to ensure continuous operations. These measures are essential, but they must be supported by equally resilient security postures.

Security at scale

The challenge intensifies as data centres grow in both scale and distribution.

  • Edge data centres, typically small and remote, have no staff on-site and must rely on automation, remote management and real-time diagnostics to remain secure. Physical access must be tightly controlled through remote credentialling, while sensor networks must deliver accurate environmental data to detect unauthorised entry, tampering or environmental anomalies.
  • Hyperscale facilities manage sprawling campuses where thousands of people and devices move through daily. The complexity of these environments requires a different approach. Maintaining consistent security across multiple buildings and zones is no small task, especially with the constant churn of contractors, technicians and deliveries. Every access point is a potential vulnerability.

What unites both edge and hyperscale scenarios is the need for a physical security solution that can scale with the operation. A unified security platform that consolidates video surveillance, access control, intrusion detection, analytics and intercom systems enables this strategy.

Proactive security with analytics

Important new capabilities in physical security include video analytics and artificial intelligence tools. Data centre operators benefit from automated analysis of live video feeds to help their employees detect physical security risks such as tailgating, loitering or unauthorised object placement. With these capabilities, it is possible to alert operators to potential threats before an incident occurs, empowering them to address these risks proactively. And, because the systems can also track and respond to multiple incidents at once, security teams benefit from a decrease in false alarms and excess noise.

Analytics can also help with predictive maintenance. By analysing sensor data from HVAC units, power supplies or even vibrations in racks, analytics can warn operators about potential failures before they cause disruption.

Compliance: Turning obligation into opportunity

Beyond security and uptime, compliance is a growing driver of physical security modernisation. Data centres are responsible for enforcing strict access control, maintaining detailed audit trails and protecting the privacy of individuals captured on video management systems. Standards like ISO/IEC 27001, SOC 2, GDPR, and HIPAA all impose specific physical access and monitoring obligations. Non-compliance can mean lost business, regulatory fines or damage to clients’ trust.

Meeting these standards requires systems that do more than just control access; they must document, contextualise and report on it. A unified physical security platform can automatically link access control events with video evidence, generate detailed audit reports on demand and even redact faces to protect individuals’ identities in compliance with privacy laws. It can also enable fast retrieval and secure sharing of video evidence when required — a vital capability for streamlining compliance audits and supporting incident investigations.

For multi-tenant facilities, detailed access records are essential for demonstrating compliance and accountability.

Security without compromising efficiency

Physical security must also support operational efficiency. In a business where uptime is everything, security measures that delay technicians or block workflows can create friction and frustration. The goal is not to slow down access, but to control it intelligently.

Modern physical security platforms offer integrated communications, enabling security teams to verify visitor identity through intercom systems linked to video streams before granting access. This small but powerful capability enhances both security and operational efficiency, particularly at unguarded entry points or during after-hours operations.

Towards an integrated, resilient security posture

To be truly effective, physical security cannot rely on a single point of detection. Yet many data centres still operate with disconnected, legacy systems — a model that slows response and complicates compliance. It means creating and managing tiered access zones, from the outer perimeter to server cabinets, and enforcing and tracking strict partitioning between customer environments. Colocation data centres, in particular, must take great care to ensure that no tenant can access another’s equipment, even inadvertently.

Of course, the physical security system, including the software and related hardware/IoT devices (cameras, readers, sensors), is itself part of a broader attack surface. As such, all connected devices must be hardened against cyber threats. This means ensuring that all components run on up-to-date firmware, default passwords are replaced, and the software platform can support network requirements to secure traffic via encryption.

In the past, these responsibilities were split between IT and physical security teams, but increasingly, they’re centralised into unified physical and cybersecurity programmes. Today, teams must work collaboratively using these programmes to automate device management, updates and credential rotation with a shared goal of reducing risk and maintaining compliance.

Looking ahead

Data centres today face mounting complexity: rising customer expectations, stricter regulations and an increasingly sophisticated threat landscape. By investing in unified, scalable and intelligent physical security systems, operators can not only mitigate risk but also enhance efficiency, improve compliance and secure their operations for the future.

As the industry evolves, the data centres that thrive will treat physical security not just as a cost, but as a fundamental part of their operational and business strategy.

www.genetec.com

This feature appeared in issue 149.

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